from 8 AM - 9 PM ET. It will also be donating all profits to the Aritzia Community Relief Fund to support its . After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Click to View our Accessibility Statement. VANCOUVER, March 16, 2020 /PRNewswire/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Items must not be washed, worn or damaged. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. "When we made the decision to close our stores in. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. E-commerce helps keep Aritzia profitable - Retail & Manufacturing As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. By subscribing to this BDG newsletter, you agree to our. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. By Mar. The company said it would be offering free shipping and free returns on online orders in the meantime. Let's continue to take care of each other," continued Mr. Hill. Subsequent instalments to Afterpay may be required. Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Want good news asap? Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. to colleagues, clients or customers, or inquire about A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Retail sales exceeded expectations in the U.S. Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. Subsequent instalments to Afterpay may be required. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. permissions/licensing, please go to: www.TorontoStarReprints.com. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. You can pick it up as soon as the store reopens. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. TnAction Spring 23 just launched. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. This year it's running from August 31 to September 5. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. The 'Super' Success Of Aritzia: Jennifer Wong, President - Forbes The Company designs apparel and accessories for its collection of exclusive brands. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Shop Now. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Aritzia Community Relief Fund + Our People. Text HELP for help or STOP to opt out. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. We know that every decision we make during this time impacts our community as a whole. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. More premier locations are becoming available and under increasingly compelling financial terms, he said. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. "Y'all are a multimillion dollar company. More information about coronavirus waivers and flexibilities is available on . Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Hey! Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Can I refund it? As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages. Walmart's Return Policy During COVID-19 Fully Explained - DoNotPay I cover captivating visionaries in fashion & lifestyle. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. I write about retail, fashion and beauty. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. This copy is for your personal non-commercial use only. All sale and discounted items bought in store are final sale. How JLo And Pandemic Fashion Helped Aritzia Increase Sales - Forbes "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Still, theres no disputing the power of a major celebrity social media endorsement. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . To you, our loyal clients, thank you for your continued support and trust. Vancouver-based Aritzia closing all stores over COVID-19 concerns It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. The dynamic nature of this situation means that things are always changing. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. We appreciate your patience during this time. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. Aritzia started a phased reopening of stores on May 7. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. Free shipping & free returns on all orders, all the time. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Yes. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. Aritzia closing all stores until further notice due to COVID-19 Amid Record U.S. Store Closures, Retailer Aritzia Commits To - Forbes This is certainly a time for everybody to listen and learn, and take action as a result of that. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. UTMB Employee and Student COVID-19 Information For more information on Afterpay, please see our Afterpay FAQ. Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. You can only exchange items to Aritzia if you purchased them in person from a store. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Follow the steps below to complete online returns for online purchases. Aritzia Inc - Aritzia Provides Business Update on COVID-19 Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. How do I ship my product back for a return? Return processing typically takes 7-10 business days. On this page youll find store info, shipping info, and all the As to your most pressing Qs. cozy fleece perfect hi-rise 3" sweatshort. 16, 2020, 07:00 AM. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. We look forward to the day we can open our boutiques to you once again. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. Hit the Submit Order button before you're ready? All Rights Reserved. Until then, well be right here online and at your service. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . rights reserved. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. If you checked out while signed into your Aritzia account, no postage fee will be deducted. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. The retailer says it . While our stores are reopening, we recommend returning your order and placing a new order online. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. Opinions expressed by Forbes Contributors are their own. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Hours are as follows: While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. Coronavirus Store Closing Tracker: TJ Maxx, Bed Bath & Beyond - Forbes Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Once signed into your account, access your. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. While it's managed to perform, the question of profound, lasting change continues to loom overhead. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. Cant wait to see you soon. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. "Our goal is to do our part for the global well-being. Returns & Exchanges - Patagonia Help Center In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Insider info on sales, new arrivals and more good stuff. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Sale items marked with a discount of 50% or greater are final sale. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. Republication or distribution of this content is Sorry, no refunds to original form of payment for sale or discounted items. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. Description. Only seven, including four in Manhattan, remain closed. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. Aritzia is a vertically integrated, innovative design house of fashion brands. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Return & Exchange Policy | Aritzia US With your continued loyalty, weve raised over $4.4 million to support our people and their families. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. Aritzia is an innovative design house and fashion boutique. Aritzia Return Policy - Clear Expectations on their Policy [2023] Free shipping & free returns on all orders, all the time. Cision Distribution 888-776-0942 All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. Box 500 Station A Toronto, ON Canada, M5W 1E6. Immunization providers should follow their regulatory/employer guidance for reporting . In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. A Cisioncompany. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star Aritzia Inc - Aritzia Reports Financial Results for Third Quarter ended Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . What health and safety measures have you implemented? Can I make changes to my aritzia.com order after I submit it? Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Anyone can read Conversations, but to contribute, you should be a registered Torstar account holder. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. VANCOUVER, B.C. So anything you buy, like the Message frequency varies. . While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Pack and ship your return, following the instructions outlined on the Return Confirmation page. When search suggestions are available use up and down arrows to review and enter to select. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. Warm wishes and happy holidays to you and yours. Aritzia marketing calls and texts may use an automatic telephone dialing system. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. 2023 BDG Media, Inc. All rights reserved. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. You may opt-out by. What Is the Aritzia Return Policy? [Top Info] - DoNotPay Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew.
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