Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. If valid, the page will refresh and your total will be updated accordingly. Very disappointing.Would never order from them again! Will definitely be ordering from them again. Easy! What Is Nike's Returns Policy? | Nike Help Delivery to Australia was super cheap and very very fast! If you miss this window, youll have to go through the returns process. Your browser does not support embedded videos. Ordered and paid on 10th December my daughter's Xmas present. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Help future customers by talking about customer service, price, delivery, returns & refunds. Hey Karl!Thanks for taking the time to leave us a review. We are so glad to hear you are happy with the service. We hope to see you shopping with us very soon. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Search for local Shoe Shops near you and submit reviews. Over 90 off RRP. We also ensure all reviews are published without moderation. You will receive a verification email shortly. - Kristy Smitten, posted 11 months ago Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Footasylum Reviews | Read Customer Service Reviews of www.footasylum 2023 Trustpilot, Inc. All rights reserved. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Then I started a new chat and got Sophie who was absolutely lovely. Ordered some trainers at 10.30pm amd paid for next day delivery. Unable to get in touch with anyone from customer service to resolve issue. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. They all fit perfectly. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ordered standard delivery, was dispatched the next day & arrived the day after. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. Get FREE UK delivery on all orders over 60 and FREE UK returns. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Rolling eyes, rude attitude. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Order placed Sunday afternoon and delivered Monday afternoon. - Lisa Lynch, posted 1 year ago Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Unable to get in touch with anyone from customer service to resolve issue. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Order placed Sunday afternoon and delivered Monday afternoon. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Just noticed that the box they have sent them in isn't for the correct trainers. Never again. In real life, they are dull, boring and have no character at all. Companies can ask for reviews via automatic invitations. Suggested companies are based on peoples browsing tendencies. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Leave this blank if you'd like to publish your review anonymously. OG Stack Longline Puffer Jacket. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Footasylum discount codes - 60% OFF for February 2023 | T3 We also ensure all reviews are published without moderation. Check out what 59,467 people have written so far, and share your own experience. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Why have i been rejected for my return as the item was faulty? Ordered almost 400 worth of clothes for my son on the 12th of December! Thank you so much. Read Customer Service Reviews of www.footasylum.com - Trustpilot Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. My son lost out on his Christmas presents as a result. Ordered some trainers at 10.30pm amd paid for next day delivery. I have sent them back the undamaged trainers in a damaged box as I received them. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Find out how we combat fake reviews. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. They were dispatched quickly and delivered within a few days to Northern Ireland. Footasylum Discount Code: 10% off Everything. Been trying via live chat, what's app and calling HQ. We hope to see you shopping with us very soon. Was told that neither was possible because I didnt return them in the original shoe box! 2023 Trustpilot A/S. You have disabled javascript in your browser, please enable. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Footasylum Promo Code | 20% OFF in February 2023 All rights reserved. They have scribbled size 7 on it. Reordered again Sunday afternoon, Monday morning was here. 4. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Easy! We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. International Returns Most Popular My son lost out on his Christmas presents as a result. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Footasylum has collected 369 reviews with an average score of 1.86. . Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Suggested companies are based on peoples browsing tendencies. Editor, Marcus Herbert. That is great news that they arrived a day early!We hope to see you again very soon. Will not use again. | Read 8,321-8,340 Reviews out of 55,152 Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Ordered item was faulty. This time, however, when I ordered, their courier choice was Yodel. You have 28 days to return your items and you'll need your original receipt or delivery note. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. All in all, satisfied with my purchase and dealings with this shop. Price was unbelievable for what I got! 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . Got them cheaper than any other website. They also offer a WhatsApp device but it doesnt work. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Next time it will be JD SPORTS for my next purchase. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. * One or more of these files was not uploaded due to an invalid file type. We are so glad to hear you are happy with the service. Once Footasylum has received and inspected your order, a refund will be issued. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan.
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