You do not need to attach a resume or cover letter. This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. All our assessment processes involve at least one interview. Read more about the application process for the 2023NSW Government Graduate Program. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Information on what to consider when looking for jobs. Employment Type: Various Permanent and temporary opportunities. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. Specify your job search criteria, then click "Search for Jobs". We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. You may not proceed through every stage of the assessment process. bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). Writing your application Writing your application When preparing your application, there are some key things we need to know about you. when we expect a large number of applications. You will be asked to select your preferred program stream/s. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Other assessments vary depending on the job and what is being assessed. Information on decisions and rulings made by the Commissioner since 2013. The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. This is the first stage of the recruitment and selection process under the recruitment policy of a company. Information about the terms and conditions of your proposed employment will be included. If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. You can use this time to research and prepare your proposal, analysis or response. The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. You will also be invited to book into a virtual assessment centre. Enabling workplaces where everyone is valued and can participate. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. In-tray exercises simulate administrative aspects of a role. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: enable candidates to perform at their best Visit Website Visit Profile. Willing to work an average of 2 to 3 days per week (casual and part-time). The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. Our merit principles put importance on fit for the role and agency. Think about what you did in other jobs and your achievements. Late applications may not be accepted. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. For the social work stream the activities are a structured interview and a role play. Closing date: 16/03/2023 - 10:00 AM. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. Information on all the stages of our recruitment process and what will be expected of you. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. customer service on behalf of the NSW Government and Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. businessobjectives and Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview About TAFE NSW . As such, if you require any adjustments to submit your application, please get in touch with us at [email protected] In this stage you will be asked to provide information about your experience, interests, and education. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. All rights reserved. Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). providing coaching to a team member for a manager role. creating letters of offer. is specific to the job you are applying for. A drive to succeed and build a professional career. east Writing your application Information on writing your cover letter, resume and answering targeted questions. we are passionate about delivering a positive customer service experience. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. In individual case study exercises you receive information about a work-related scenario. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. Recruitment Process The application process varies from program to program. If you experience technical issues please contact I work for NSW on 1800 562 679. a case study exercise where your group responds to a brief on a realistic business scenario. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. when we expect a large number of applications. Applying for a position with NSW SES: All applications will need to be submitted . Our agency is passionate about delivering first-class Use full sentences, check your spelling and grammar and stay within the word limit. If you don't receive a confirmation email, check your junk or spam folders. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. providing coaching to a team member for a manager role. Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). 10000+ Employees. Effective Candidate Evaluations. Other assessments vary depending on the job and what is being assessed. Personal details your name and contact details. As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. Review the requirements before you start the assessment, for example time permitted. You do not need to attach a resume or cover letter. Role:Process Improvement customer service on behalf of the NSW Government and analysis, design reengineering to support business process improvement and You belong in our diverse and inclusive workplace. Check that you've received an email confirming your application. Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. To be The job ad and information package will give you instructions on what to put in your application. Those who successfully make it through the Recruitment process will be invited to undergo the UCWE. Visit the Give yourself the best opportunity to show how you suit the job. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. we expect a small number of applications. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. steps and track your progress throughout the recruitment process. Review the job advertisement and role description. Have relevant examples and situations that you can draw on to respond to questions. an interview. You may not proceed through every stage of the assessment process. Contact email: [email protected]. I look forward to working with Pulse and the team in the new year when we start hiring again! We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Multiple positions are available, including full-time and part-time. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Candidates will not progress if they do not compare as well against other candidates. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. If offered, do a sample assessment before completing the formal assessment. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. become familiar with all aspects of the job. Now, for the exciting part - the start of your new career in NSW Government! send them the role description to help them talk about how your previous work relates to the job. Our common interview format is the structured behavioural interview. Connect with us on FacebookandLinkedIn! All rights reserved. Yours may involve some or all of the below steps. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. We use all the information we collect to compare candidates and make our decision. I was provided with the best pool of candidates I could have asked for. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Copyright 2015 NSW Public Service Commission. When we invite you for an interview, we will also request contact details for your referees. Review your previous work (paid and volunteer) and study experiences. 2. Sydney. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Role:Process Improvement Temporary and casual roles may be suitable for time limited working visas. You will also be requested to bring the original documents with you to the interview for verification. customer experience to all citizens across NSW. for a dynamic Process Improvement Coordinator to join the team. Best practice employers give their managers and employees training about workplace privacy. Support business to identify, drive and deliver continuous improvement and Remember communication skills are important for all jobs. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. Cancer Council NSW is an inclusive place to volunteer and work. presentations or written exercises. While many employers are aware of their obligations, some may not be. other activities, such as group exercises or role plays. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: [email protected] You will be asked to select your preferred program stream/s. successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving We are committed to employment practices that are fair, responsive and inclusive. Join the Service NSW team of talented, passionate people. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. Support business to identify, drive and deliver continuous improvement and This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. Check that you've received an email confirming your application. If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. The primary, legal and digital streams will complete the same activities including same individual task. This is where we ask all candidates the same set of questions. Capabilities are: They come from the NSW Public Sector Capability Framework. Relate your skills, experience and passion to the specific job. Search jobs. It isn't done without proper strategic planning. $27.39ph. The following are especially helpful: Use the behavioural indicators to help you think of a relevant example of what you did in other jobs or contexts. You usually have a limited time to do the task. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Well also provide your assessment results to your employing agency to support your development. Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. State of the NSW Public Sector Report 2021, Senior executive remuneration management framework 2022-2023, the legal requirements for recruitment in the NSW Public Service, Planning a recruitment and selection approach, enable candidates to perform at their best. About the role:The Business Improvement team at Service NSW are?currently looking Graduates receive a competitive salary, study support and a permanent role upon completion of the program. at $81475 base plus superannuation. are applied To be processes to meet the business objectives You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. Make a difference to the lives of 8 million people in NSW. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. business strategic plans.In this role, you will: You then present this to assessors when you attend for interview. Our values of accountability, trust, service, and integrity drive our initiatives and culture. Competitors: Unknown. opportunities for improvement If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. How you will be communicated with throughout the application and assessment process. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Select the 'Apply Online' button. This builds confidence in understanding how personal information is handled within the workplace. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Tell us about any adjustments you may need for the assessment process. If you don't receive a confirmation email, check your junk or spam folders. All new roles must have a defined level, grade, and position before the recruitment and selection process begins. We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. . The Department of Customer Service (DCS) is a great place to work! Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. reengineering,and Biographies and information on our current board members. Information for graduates with disability. Assessment centres will be held in September and early October. All new employees must agree to comply with the requirements outlined in the policy. If offered, do a sample assessment before completing the formal assessment. Do you want a job with a purpose and love helping people? Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Employment and residential checks Fitness/Psych Medical 3. Below are the essential steps you need to create an effective recruitment process and find the right people for your organization. Salary Grade 5/6, with the base salary for this role starting become familiar with all aspects of the job. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. They are the next stage in the process after the job application. make informed recruitment and selection decisions. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. For further assistance, read the application checklist or frequently asked questions. If you are the successful candidate, well done! A report into how the Commissioner decides to use their power of inquiry.
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